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IWMS

INTEGRATED WORKFLOW MANAGEMENT SYSTEM

The Workflow application is a highly configurable, procedure-driven and independent web-based solution that optimizes how work is managed. It defines business processes, assigns tasks, and manages the execution of work. It features an intuitive and responsive user-friendly interface. The application is dashboard-centered, which consolidate information and provide quick access to the work that the users need to complete.

Fully Integrated

Supports All Tax Administration Processes in One Integrated System

Web-based application

Architected upon open standars, n-tiered and service oriented architecture (SOA), accessible over an Internet connection with a central database

Out of the box solution

Highly configurable and fully generic tax administration system

Decision-making features

Operational and strategic management reporting

Management tools

Management tools to track amounts assessed, collected and outstanding

Approval tracking features

Integrated bottom-up and top-down access to estimates

Third party integration

Seamlessly integrates with SIGTAS and tax revenue systems

Comprehensive security and data integrity

Role-based security rules with granular control and SSL data transfer encryption

Security & Tracking

Role-Based Security Rules & Approval Tracking Features

IWMS Suite of Modules

IWMS COMPREHENSIVE SUITE OF MODULES ARE HIGHLY CONFIGURABLE AND ARE IMPLEMENTED IN ACCORDANCE WITH OUR CLIENTS’ REQUIREMENTS

To do dashboard
Quickly view tasks by assigned priority and instructions to complete a task
Supervisor dashboard
Quickly view procedures assigned to employees and the work in progress
System administrator dashboard
Configure employees and organizational units, procedures, security and application settings
Dictionary
Customize translation of administration documents’ labels and manage system’s own dictionary
Interfaces
Configure interfaces with third parties’ solutions to import and export data
System configuration
Configure application procedures and lists of values to meet Administration’s needs

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26

Countries

6.7M

Lines of Code

12.5M

Taxpayers

75%

Productivity Improvement